Privacy Policy
Your privacy matters. Here's exactly what we collect and how we handle it.
Introduction
Merovale ("we", "us", "our") operates the website at merovale.com, a destination dedicated to console gaming. We respect the privacy of every visitor and are committed to protecting the personal information you share with us. This policy explains how we collect, use and safeguard that information.
What information we collect
We deliberately collect as little as possible. Depending on how you use the site, this may include:
- Details you provide — your name, email address and message when you use our contact form.
- Technical information — browser type, device, approximate location and pages viewed, gathered automatically to keep the site working and to improve it.
- Cookie data — small files stored on your device, described in our Cookie Policy.
How we use your information
We use the information we hold to:
- Respond to your enquiries and feedback.
- Operate, maintain and improve the website.
- Understand how visitors use Merovale so we can make it better.
- Meet our obligations under Australian law.
We never sell your personal information, and we do not build advertising profiles from it.
Cookies
We use essential cookies to make the site work and optional analytics cookies to understand usage. You control your preferences through the cookie banner and your browser. Full detail lives in our Cookie Policy.
Disclosure of information
We share information only where necessary to run the site — for example, with trusted providers who host our infrastructure — and always under appropriate confidentiality obligations. We may also disclose information where required by law.
Your rights
Under the Australian Privacy Principles, you may:
- Request access to the personal information we hold about you.
- Ask us to correct anything inaccurate or out of date.
- Request deletion where we're no longer required to keep it.
- Make a complaint about how we handle your information.
Security
We take reasonable technical and organisational steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Any changes appear on this page with a revised "last updated" date, so we encourage you to check back periodically.
Contact us
Questions about your privacy? Email privacy@merovale.com or use our contact page.